Your pipes don’t wait for business hours to burst, freeze, or flood your home—and neither do we.
Hear From Our Customers
When your pipes burst at 2 AM or your basement starts flooding, you need someone who actually shows up. Not someone who puts you on a waiting list while water destroys your floors, walls, and everything you’ve worked for.
We stop the damage first, fix the problem right, and give you straight answers about what happened and how to prevent it next time. No runaround, no inflated emergency fees, no leaving you hanging when you’re stressed and need help most.
Your home works the way it should. Your family stays safe and comfortable. And you get back to your life instead of dealing with water damage, insurance claims, and contractors for weeks.
Go-Rooter has been handling Chicago-area plumbing emergencies since 2001. We’re licensed, bonded, and insured—not some guy with a truck who disappears when things get complicated.
We know Willow Springs, IL winters. We know how the cold hits your pipes, especially in older homes where plumbing runs through unheated spaces. We’ve thawed frozen pipes in crawl spaces, fixed burst pipes behind walls, and stopped basement floods before they destroyed furnaces and water heaters.
When other plumbers are booked up or won’t come out after hours, we’re the ones who answer the phone and actually show up. Because plumbing emergencies don’t care what time it is, and neither do we.
First, we answer the phone. Real person, not a recording. We ask what’s happening so we know what tools to bring and can give you immediate steps to minimize damage while we’re on the way.
We show up when we say we will, usually within an hour. Our truck is fully stocked because running back and forth for parts wastes your time and lets problems get worse. We assess the situation, explain what we found, and give you upfront pricing before we start any work.
We fix it right the first time using quality parts and proper techniques. No shortcuts that fail six months later. We clean up after ourselves, test everything to make sure it works, and explain what we did so you understand your system better. Then we make sure you’re completely satisfied before we leave.
Ready to get started?
Willow Springs, IL gets hit hard by winter weather. When temperatures drop below 20 degrees, pipes in uninsulated areas freeze fast. Basements, crawl spaces, exterior walls—we’ve seen it all.
We handle burst pipe repair, frozen pipe thawing, water heater failures, sewer backups, and flood control. We also do the preventative work that keeps emergencies from happening: camera inspections to spot problems early, pipe insulation, and sump pump maintenance.
Our truck carries everything needed for most emergency repairs. Pipe sections, fittings, tools for cutting through walls if needed. We don’t leave to get parts while your basement fills with water. And we work with your insurance company to document damage properly so your claims go smoothly.