Hear From Our Customers
An eighth-of-an-inch crack in a pipe can release up to 250 gallons of water a day, and the average claim for water damage due to frozen pipes is about $15,000. When we thaw your frozen pipes properly, you avoid this nightmare scenario entirely.
You get your water back without the flood. Your daily routine returns to normal without the emergency. Most importantly, you avoid the $3,000 to $8,000 average cost of water damage restoration that comes when frozen pipes burst and flood your home.
Our professional thawing process means you’re not gambling with your property. You’re getting expert intervention that stops the problem before it becomes a disaster.
We’re the trusted and reliable emergency plumber serving Chicago, Cook County, IL, offering cost-effective, speedy, and trustworthy plumbing service. We’ve been handling Evanston’s frozen pipe emergencies since 2001.
Evanston winters are freezing, snowy, and windy, with temperatures typically ranging from 21°F to 82°F. We know exactly how these conditions affect your plumbing. The most common places for water to freeze are areas where water pipes are closest to outside exterior walls, where the water service enters the building, or where water pipes connect to sinks adjacent to exterior walls.
We’re a licensed, bonded and insured family-owned plumbing company established in 2001, and we understand that frozen pipes don’t wait for convenient business hours.
We use currents to thaw frozen pipes in the safest way possible. Our emergency plumbing professionals hook up a cable to one end of the pipe and take the other cable to the other end of the pipe, then use numerous bursts of currents to unfreeze your pipe in a safe and slow process.
First, we locate the frozen section using professional diagnostic equipment. If the whole house is without water, the likely location of the frozen pipe is near the area where the water pipe enters the home, typically located by the water meter. We identify the exact problem area without guessing.
Next, we safely thaw the pipe using specialized equipment designed for this exact purpose. We never use a blowtorch or any type of open flame device to thaw a water pipe because that’s dangerous and can damage your plumbing system.
Finally, we test the system to ensure proper water flow and check for any damage that occurred during the freeze. If we find issues, we address them immediately to prevent future problems.
Ready to get started?
Our frozen pipe repair service includes professional thawing, damage assessment, and immediate repairs if needed. We have pipe thawing equipment to help get water supply piping thawed out, and we can then repair or replace any piping that may have burst as a result of being frozen.
Chicago winters have highs just above freezing, and any time the temperature dips below 32 degrees Fahrenheit, there is a risk that your water pipes can freeze. In Evanston, this happens regularly during winter months. With the average winter temperature dipping to 21 degrees Fahrenheit at night, this is prime weather for a pipe to freeze, and it only takes six to eight hours on some days.
We also provide preventative guidance specific to Evanston’s climate. During cold weather, property owners should insulate or wrap UL-listed heat tape around water pipes, keep cabinet doors open under kitchen and bathroom sinks overnight, run water at a small trickle, and set the thermostat no lower than 55 degrees.
Plumbing emergencies don’t wait, and neither should you. We provide same-day repairs for frozen pipe situations in Evanston. We offer 24-hour emergency services with upfront pricing, so you know exactly what you’re paying before we start work.
Our customers report receiving calls within 15 minutes as promised and being able to schedule appointments right away, with our technicians providing ETAs and arriving punctually. When your pipes are frozen and you’re without water, every hour matters—both for your convenience and for preventing the pipe from bursting and causing expensive water damage.
Pipe thawing is best left to the professionals, and we use state-of-the-art equipment to get your frozen pipes thawed out safely. DIY methods like hair dryers or space heaters can work for minor situations, but they’re risky and often ineffective for serious freezes.
Pipe thawing can be a tedious and long process, depending exactly how cold your pipes may have become. If your main line pipes are frozen, you will not get any water coming into your home at all. Professional equipment thaws pipes faster and more safely than household tools. If you suspect further damage, such as a clog or corrosion, it’s critical to find an emergency plumber to quickly address major issues. Do not attempt to repair or replace major pipe issues on your own, otherwise you could unintentionally cause further damage to your home’s water system.
The national average cost of burst pipe repair is between $200 and $1,000, with most people paying around $500 for a moderate repair. At the low end, for a minor repair that doesn’t involve pipe replacement, you can expect to pay $150. At the high end, you can pay up to $2,000 for new piping that is difficult to access.
Some plumbers charge flat rates for certain services—for example, thawing frozen pipes may cost a flat rate of $100. We provide upfront pricing and free estimates, so you’ll know the exact cost before any work begins. The investment in professional thawing is minimal compared to the potential cost of water damage from burst pipes.
As frozen water expands, it can cause pipes to rupture, leading to flooding. A single burst pipe can release hundreds of gallons of water per hour, damaging everything in its path. If water damage is not addressed quickly, mold can begin to grow within 24 to 48 hours, and mold removal services typically cost $1,000 to $6,000.
Severe water damage from burst pipes can weaken your home’s foundation, requiring costly repairs. Drywall replacement, flooring repairs, and insulation replacement can add thousands of dollars to your expenses. Water weakens the structural integrity of a home, with saturated drywall and compromised floor joists posing serious safety risks. This is why immediate professional intervention is crucial when you discover frozen pipes.
Before trying to thaw the frozen pipe, locate the water shut-off valve upstream of where the frozen pipe is located. Water expands as it turns to ice, and this could cause the water pipe to break or split. While the water is frozen, it won’t leak, but as the ice thaws, a water leak could develop. Close the water valve to stop the flow of water and call us.
If you spot a leaking pipe, act quickly! Turn off the water immediately and call us. Any time you suspect a frozen pipe, call us immediately. We may be able to isolate the broken pipe to avoid further damage and even costlier repairs. Don’t attempt to thaw the pipes yourself using dangerous methods—professional equipment ensures safe, effective thawing.
The minimum temperature to maintain in the basement during Chicago winters is 55 degrees Fahrenheit. This temperature prevents the indoor, uninsulated water pipes from freezing in uninsulated spaces. You want to use the warm air inside your home to protect interior pipes, such as those under a kitchen countertop. Open the cabinet doors as often as possible to allow for air circulation that helps in avoiding frozen pipes. This allows warm air to flow around the plumbing, especially in areas where pipes are tucked away and more vulnerable to the cold.
Exposed pipes, such as those in a basement or home exterior, are at the highest risk for freezing. Pipes in a basement, crawlspace, or attic can be wrapped in foam, while external faucets can be protected with faucet covers. Let your faucets drip when you plan to be out of the house during an extreme cold snap. These simple steps can save you thousands in emergency repairs.
