Hear From Our Customers
When your pipes freeze in Wilmette’s brutal winters, you’re looking at two outcomes: either you get them thawed safely and quickly, or they burst and flood your home. We make sure it’s the first one.
Our emergency frozen pipe repair gets your water running again fast. No more rationing bottled water for coffee or wondering if you can flush the toilet. No more lying awake at night listening for the sound of pipes cracking under pressure.
Most importantly, you avoid the nightmare scenario – burst pipes flooding your basement, ruining your floors, and costing thousands in water damage repairs. We’ve seen what happens when people wait too long or try dangerous DIY fixes. Don’t let that be your story.
Go-Rooter Emergency Plumbers has been handling Chicago-area frozen pipe emergencies for years. We know exactly what Wilmette winters do to your plumbing.
Unlike other companies that charge double for after-hours calls, we provide the same upfront pricing whether you call us at noon or midnight. Our technicians live in the area – we understand that frozen pipes don’t wait for business hours.
We’re not the cheapest option, and we’re okay with that. You’re paying for licensed plumbers who show up fast with professional equipment, not someone who might make your problem worse.
First, we locate the frozen section using professional detection methods. No guessing, no tearing into walls unnecessarily.
Next comes the actual thawing. We use electrical thawing equipment – cables connected to both ends of the frozen pipe that send controlled electrical currents through the ice. It’s the safest, most effective method available, and it’s what professionals use.
The process takes about 30 minutes to an hour, depending on how long your pipes have been frozen. You’ll hear the water start flowing again, and we’ll test the entire system to make sure everything’s working properly. If we find any damage, we’ll give you honest recommendations about what needs fixing right away versus what can wait.
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Our frozen pipe repair service includes everything you need to handle the crisis and prevent it from happening again.
Emergency thawing gets your immediate problem solved. Burst pipe repair fixes any damage that’s already occurred. And our preventative services – pipe insulation, winterization, and system inspections – help you avoid future emergencies.
Wilmette’s location near Lake Michigan means you get hit with some of the worst winter weather in the Chicago area. Your pipes are especially vulnerable in unheated spaces like basements, crawl spaces, and garages. We know which areas of local homes are most at risk and how to protect them properly.
We typically respond within 1-2 hours for frozen pipe emergencies in Wilmette. Our technicians are strategically located throughout the Chicago area, and we keep our trucks fully stocked with thawing equipment.
Time matters with frozen pipes because the longer they stay frozen, the higher the chance they’ll burst. We treat every frozen pipe call as an emergency, especially during those brutal cold snaps when temperatures drop below 20 degrees for days at a time.
When you call, we’ll give you an accurate arrival time and keep you updated if anything changes. No waiting around wondering if help is coming.
No, and here’s why: most DIY thawing methods are either ineffective or dangerous. Hair dryers can overheat and cause fires. Space heaters near pipes create serious fire risks. And never use open flames – that’s how houses burn down.
The electrical thawing method we use requires professional equipment and training. We’re talking about sending controlled electrical current through your plumbing system. One mistake can cause electrocution, start a fire, or damage your entire electrical system.
Even if you manage to thaw the pipe safely, you might not notice small cracks or weak spots that will cause problems later. We inspect the entire affected area to make sure everything’s structurally sound.
Emergency frozen pipe repair in the Wilmette area typically ranges from $200 to $800, depending on the complexity and location of the problem. Simple thawing jobs cost less than situations where pipes have already burst or are in hard-to-reach areas.
We provide upfront pricing before we start any work – no surprises on your bill. Unlike some companies, we don’t charge extra for after-hours, weekend, or holiday service calls.
If we find additional issues during the repair, we’ll explain what needs to be done and get your approval before doing any extra work. You’ll know exactly what you’re paying for and why.
First, turn on the affected faucet and leave it open – even a trickle of moving water can prevent the pipe from bursting. Then call us immediately. Don’t wait to see if the problem resolves itself.
Shut off your main water supply if you suspect the pipe has already burst or if you see any signs of leaking. This prevents flooding while you wait for our technicians to arrive.
Don’t try to thaw the pipes yourself, especially with heat guns, torches, or space heaters. These methods are dangerous and often make the problem worse. Keep the area around the frozen pipe accessible so our technicians can get to work quickly when we arrive.
Yes, through proper winterization and preventative measures. We offer pipe insulation services, especially for vulnerable areas like basements, crawl spaces, and exterior walls where pipes are most likely to freeze.
We can also identify problem areas in your home’s plumbing system – pipes that are poorly insulated, exposed to cold drafts, or located in unheated spaces. Fixing these issues before winter hits is much cheaper than dealing with emergency repairs.
For Wilmette homes, we often recommend specific winterization steps based on your home’s age and construction. Older homes near the lake need different protection strategies than newer construction further inland.
Frozen pipes don’t always burst, but the risk increases the longer they stay frozen. When water freezes, it expands and puts tremendous pressure on the pipe walls. Whether the pipe bursts depends on the pipe material, how long it’s been frozen, and the temperature.
The key is acting fast. If you catch frozen pipes early and get them thawed professionally, you can usually avoid burst pipes entirely. But if you wait too long or try to thaw them improperly, the pressure can cause cracks or complete ruptures.
Even if the pipe doesn’t burst immediately, freezing can weaken the pipe walls and cause problems later. That’s why we always inspect thawed pipes thoroughly to make sure they’re still structurally sound.
