Hear From Our Customers
You turn the faucet and nothing comes out. The temperature hit 12 degrees last night and your pipes are frozen solid. No shower, no coffee, no water for anything.
This isn’t a “wait and see” situation. Frozen pipes can burst without warning, sending hundreds of gallons flooding through your home. Every hour you wait increases that risk.
We respond within the hour with professional thawing equipment that safely restores water flow without damaging your pipes. No more hauling water from neighbors or hoping the weather warms up. Your family gets back to normal while other people are still waiting for spring.
We’ve thawed thousands of frozen pipes across Cook County since 2001. South Holland homeowners face unique challenges – you’re right in the path of lake effect systems that drop temperatures fast and keep them there for days.
We know which neighborhoods get hit hardest when Arctic air moves in. We know which homes built in the 1960s have vulnerable pipe runs and which newer subdivisions still have exposure issues.
When your pipes freeze, you get technicians who’ve handled this exact problem hundreds of times in homes just like yours. We’re not learning on your emergency – we’re solving it with two decades of South Holland winter experience.
First, we locate the frozen section using diagnostic equipment – no guesswork, no unnecessary wall cutting. Most frozen pipes in South Holland homes occur in predictable locations based on the home’s age and construction.
Next, we connect our electric thawing machine that sends controlled current through the pipe, melting ice from the inside out. This equipment works on copper and iron pipes up to 175 feet long, reaching frozen sections that hair dryers and space heaters can’t touch.
Finally, we test your entire system for proper pressure and check for damage that might have occurred during freezing. You get full water flow restored and confirmation that everything’s working correctly. Most jobs complete in under two hours.
Ready to get started?
South Holland sits in Illinois’s freeze zone where ground frost reaches 30+ inches deep and winter temperatures regularly drop below 20 degrees. Your pipes face freeze risk from November through March, with the worst danger during January and February cold snaps.
After thawing your pipes, we identify exactly why they froze. Inadequate insulation around exterior wall pipes? Poor heat circulation in crawl spaces? Pipes running too close to unheated garages or basements?
We’ll show you the specific vulnerabilities and can install proper pipe insulation, heat tape, or recommend other winterization measures. Many South Holland customers eliminate repeat freeze problems entirely with targeted prevention work. It’s much cheaper than dealing with emergency calls every winter.
We typically arrive within 60 minutes for emergency calls in South Holland. Our service area covers all of Cook County, and we keep trucks stocked with professional thawing equipment so we can start work immediately.
During severe cold snaps when multiple customers need help, we triage based on urgency. Homes with no water at all or signs of potential pipe bursts get priority response.
We operate 24/7 including weekends and holidays because pipe freezing doesn’t follow business hours. When South Holland temperatures drop into single digits, we know emergency calls are coming and we stay ready to respond.
Professional thawing uses electric machines that safely heat pipes from inside the pipe itself. These machines can clear ice blockages up to 175 feet away and work on both copper and iron pipes without damage risk.
DIY methods like hair dryers only work on exposed pipes you can see and touch. They take hours or even days to work, if they work at all. Space heaters and open flames create fire hazards and can damage pipes when ice expands unevenly during thawing.
Our equipment thaws pipes in minutes and reaches frozen sections inside walls, under slabs, or in other inaccessible areas. We also check for damage during the process to prevent surprise leaks when everything thaws out.
Straightforward pipe thawing typically costs $200-400 depending on the location and complexity of the frozen section. We provide exact pricing upfront before starting work – no surprises during your emergency.
If pipes have already burst, repair costs depend on damage extent. Minor crack repairs might add $150-300 to the bill. Major pipe replacement or water damage cleanup costs more, but we’ll give you exact numbers before proceeding.
The key is calling us immediately when you discover the problem. Thawing frozen pipes before they burst is always much less expensive than dealing with burst pipe repairs, water damage restoration, and insurance claims.
Yes, with proper preparation most frozen pipe problems can be prevented even in South Holland’s harsh climate. The most effective prevention is adequate insulation around pipes in unheated areas like crawl spaces, basements, and exterior walls.
During extreme cold, keep cabinet doors open under sinks to let warm air circulate around pipes. Let faucets drip slightly to keep water moving – even a pencil-thin stream prevents freezing in most conditions.
For homes with recurring freeze issues, we install heat tape on vulnerable pipes or recommend other winterization upgrades. Most of our South Holland customers who invest in proper prevention never have another freeze emergency.
Turn off your main water supply immediately to prevent flooding if pipes have burst or burst while thawing. The shutoff is usually near where the main water line enters your house or by your water meter.
Call us right away – the sooner we start professional thawing, the less likely you are to have pipe damage. Don’t attempt to thaw pipes yourself with torches, open flames, or excessive heat sources.
Keep your furnace running and open cabinet doors under sinks to let warm air reach pipes. If other faucets still work, let them drip slightly to keep water moving in those lines while we handle the frozen section.
Absolutely. We provide 24/7 emergency service regardless of weather conditions. Winter storms create the exact conditions that cause pipe freezing, so severe weather is when South Holland residents need us most.
During major storms, response times may extend slightly due to road conditions, but we prioritize emergency calls and work continuously until everyone gets help. Our trucks are equipped for winter driving and our technicians are experienced in working during harsh weather.
We’ve served South Holland through every major storm since 2001 – the polar vortex, ice storms, blizzards with subzero windchills. Bad weather doesn’t stop us because that’s when our neighbors are counting on us.
