Hear From Our Customers
When your pipes freeze in Matteson’s brutal winters, every minute counts. You’re not just dealing with no water – you’re facing the very real threat of pipes bursting and flooding your home with hundreds of gallons of water.
Our emergency frozen pipe repair gets your water flowing again fast. More importantly, we prevent the devastating water damage that can cost you $15,000 or more in repairs. You get your normal routine back, your property stays dry, and you avoid the nightmare of dealing with insurance claims and contractors for weeks.
We don’t just thaw your pipes and leave. We identify why they froze in the first place and give you a clear plan to prevent it from happening again this winter.
We’ve been helping Matteson homeowners deal with frozen pipe emergencies since 2001. We know this area’s winter challenges – the sudden temperature drops, the homes with older plumbing, the way pipes freeze in crawl spaces and along exterior walls.
What makes us different is simple: we show up when we say we will, we tell you exactly what it costs upfront, and we fix it right the first time. No surprises, no hidden fees, no coming back next week because the job wasn’t done properly.
Our licensed, bonded, and insured team has seen every type of frozen pipe situation Matteson winters can throw at us. We use professional thawing equipment and techniques that safely restore your water flow without damaging your pipes.
First, we locate exactly where your pipes are frozen using professional diagnostic equipment. This isn’t guesswork – we pinpoint the problem areas quickly so we can get to work immediately.
Next, we safely thaw your frozen pipes using specialized heating equipment designed specifically for this job. We never use open flames or dangerous methods that could damage your pipes or create fire hazards. Our controlled thawing process gradually restores water flow without causing pipes to burst from rapid temperature changes.
Finally, we test your entire system to make sure everything is working properly and check for any potential damage. We’ll also walk you through what caused the freezing and give you specific steps to prevent it from happening again. You get a complete solution, not just a temporary fix.
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Our frozen pipe repair service includes emergency thawing, complete system inspection, and damage assessment. But we go further than most plumbing companies – we also provide you with a customized prevention plan based on your specific home and plumbing setup.
Matteson’s location in Cook County means you face some of Illinois’s harshest winter conditions. Temperatures regularly drop well below freezing, and homes here often have plumbing in vulnerable areas like basements, crawl spaces, and along exterior walls. We understand these local challenges and tailor our approach accordingly.
You get 24/7 emergency response when disaster strikes, same-day service to minimize damage, and upfront pricing so you know exactly what you’re paying. We also provide ongoing maintenance recommendations to keep your pipes protected all winter long. This isn’t just about fixing today’s problem – it’s about preventing next month’s emergency.
We provide 24/7 emergency service and typically arrive within an hour of your call. During severe winter weather in Matteson, we understand that frozen pipes can’t wait – every minute increases your risk of pipes bursting and causing thousands in water damage.
Our emergency response team is equipped with professional thawing equipment and ready to handle frozen pipe situations immediately. We don’t make you wait until regular business hours or schedule you for next week. When you call, we dispatch a licensed plumber right away.
The faster we get to your frozen pipes, the better chance we have of thawing them safely without any bursting or damage to your plumbing system.
The cost depends on the extent of the problem, but our emergency frozen pipe thawing typically ranges from $200 to $500 for straightforward cases. We always provide upfront pricing before we start any work, so you know exactly what you’re paying with no surprise charges.
If pipes have already burst, repair costs can be higher, but that’s exactly why calling us quickly is so important. The longer frozen pipes remain frozen, the more likely they are to burst and cause expensive damage. A simple thawing service costs far less than dealing with burst pipes and water damage.
We also offer free estimates, so you can understand your options and costs before making any decisions about the repair.
While you might be tempted to try thawing pipes with a hair dryer or space heater, we strongly recommend calling a professional plumber. DIY thawing attempts often cause more problems than they solve, and can actually make pipes more likely to burst.
Professional thawing equipment allows us to gradually and safely warm your pipes without creating dangerous temperature fluctuations that cause pipes to crack. We also know exactly where to apply heat and how much pressure your pipes can handle during the thawing process.
Most importantly, if there’s already damage to your pipes that isn’t visible, attempting to thaw them yourself could cause them to burst and flood your home. Our diagnostic equipment can identify potential problems before they become disasters.
The most effective prevention involves keeping vulnerable pipes warm and allowing water to move through them. In Matteson’s climate, this means maintaining consistent heat in areas where pipes are located, especially basements, crawl spaces, and along exterior walls.
During extreme cold snaps, let faucets drip slightly to keep water moving through the pipes. Moving water is much less likely to freeze than standing water. Also, open cabinet doors under sinks to allow warm air to circulate around pipes, and seal any air leaks near plumbing.
We provide each customer with a customized prevention plan based on their specific home and plumbing layout. This includes identifying your most vulnerable pipes and giving you specific steps to protect them throughout the winter months.
Most homeowner’s insurance policies do cover damage from frozen pipes that burst, but there’s an important catch – they may not cover the damage if it appears you didn’t take reasonable steps to prevent the freezing. This typically means maintaining adequate heat in your home.
Insurance companies generally require that you keep your home heated to at least 55-65 degrees, even when you’re away. If pipes freeze because you turned off the heat or let your home get too cold, your claim might be denied.
That’s another reason why our prevention recommendations are so valuable – they not only protect your pipes but also ensure you’re meeting your insurance policy requirements. We can help you understand what steps you need to take to maintain coverage while protecting your plumbing.
The earliest warning sign is reduced water flow from your faucets – if water is only trickling out or the pressure seems much lower than normal, your pipes may be partially frozen. You might also notice that only cold water is affected while hot water still flows normally.
Strange sounds from your plumbing, like gurgling or banging noises, can indicate ice formation in your pipes. If you can see any of your pipes, look for frost formation on the outside or any visible bulging, which suggests ice expansion inside.
The key is calling us as soon as you notice any of these signs. Partially frozen pipes are much easier and less expensive to deal with than completely frozen or burst pipes. Early intervention can save you thousands in damage and get your water flowing normally again within hours.
