Hear From Our Customers
When your pipes freeze in Hazel Crest’s brutal winters, you’re not just dealing with no water. You’re racing against time before those pipes burst and flood your home with hundreds of gallons of water.
We understand what’s at stake. We arrive fast, thaw your pipes safely with professional equipment, and get your water flowing again. No guesswork, no risky DIY methods that could make things worse.
You’ll have hot showers, running faucets, and peace of mind knowing your pipes won’t burst overnight. That’s what matters when temperatures drop below freezing in Hazel Crest.
We’ve been handling frozen pipe emergencies across Cook County since 1995. We’re a family-owned, licensed plumbing company that knows exactly what Hazel Crest winters can do to your pipes.
We’ve thawed thousands of frozen pipes in this area. We know which neighborhoods get hit hardest when temperatures plummet, and we know how to fix the problem fast.
When other companies are closed or charging weekend premiums, we’re responding to your call. Because frozen pipes don’t wait for business hours, and neither do we.
First, we locate the frozen section using professional diagnostic equipment. This isn’t guesswork – we pinpoint exactly where the ice blockage is without tearing apart your walls.
Next, we use specialized thawing equipment that safely warms your pipes without causing thermal shock or damage. We never use open flames, blowtorches, or dangerous heating methods that could burst your pipes or start a fire.
While we work, we monitor water pressure and flow to ensure everything’s returning to normal. Once your pipes are flowing again, we inspect the entire system to make sure no damage occurred and identify any vulnerable areas that need attention before the next freeze.
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Every frozen pipe repair includes a complete system check to prevent future problems. We’ll identify vulnerable pipes in your Hazel Crest home – those near exterior walls, in unheated spaces, or in areas where cold air infiltrates.
Hazel Crest homes built before 1980 often have pipes in crawl spaces or near foundation walls that are especially susceptible to freezing. We know these local building patterns and check the areas most likely to freeze first.
You’ll get upfront pricing before we start, professional thawing that won’t damage your pipes, and recommendations to prevent this from happening again. Because dealing with frozen pipes once per winter is already too much.
Frozen pipes can burst in as little as 6 hours once temperatures drop below 32°F in Hazel Crest. When water freezes, it expands and creates tremendous pressure inside the pipe walls.
The danger increases dramatically when temperatures stay below freezing for extended periods, which happens frequently during Hazel Crest winters. Pipes in unheated areas like basements, crawl spaces, or near exterior walls are especially vulnerable.
That’s why we offer 24/7 emergency service – because waiting until morning could mean the difference between a simple thawing job and thousands of dollars in water damage repair.
The most obvious sign is no water coming from your faucets, or just a small trickle when you turn them on. You might also notice frost on exposed pipes or strange sounds like banging or gurgling when you try to use water.
In Hazel Crest homes, check faucets on exterior walls first – these freeze before interior plumbing. If your kitchen sink works but your bathroom doesn’t, the bathroom pipes are likely frozen.
Don’t wait to see if the problem resolves itself. The longer pipes stay frozen, the higher the chance they’ll burst. Call us immediately if you suspect frozen pipes, even if you’re not completely sure.
Never attempt to thaw pipes with open flames, propane heaters, or blowtorches. These methods can cause pipes to burst from rapid temperature changes or even start house fires. We see damage from DIY attempts regularly.
Professional thawing equipment gradually warms pipes without thermal shock. We also know how to safely access pipes in walls, crawl spaces, and other hard-to-reach areas without causing property damage.
The cost of professional thawing is minimal compared to the potential damage from burst pipes or fires. When you’re dealing with Hazel Crest’s freezing temperatures, it’s worth calling the experts who do this safely every day.
Simple pipe thawing typically costs between $200-$500, depending on the location and complexity. If pipes have already burst, repair costs can range from $500-$2,000 depending on the extent of damage and water cleanup needed.
The real cost comes from waiting too long. Burst pipes can release 250+ gallons of water per day, causing thousands in property damage. Insurance claims for frozen pipe damage average around $15,000.
We provide upfront pricing before starting any work, so you’ll know exactly what you’re paying. Emergency calls don’t carry extra fees – we believe you shouldn’t pay more just because your pipes froze at night or on weekends.
Keep your thermostat at least 55°F even when you’re away from your Hazel Crest home. Open cabinet doors under sinks to let warm air circulate around pipes, especially those on exterior walls.
Let faucets drip slightly during extremely cold nights – moving water is much harder to freeze. Disconnect and drain garden hoses before winter, and shut off water to outdoor spigots.
We also offer pipe insulation services and can identify vulnerable areas in your home during our service call. Many Hazel Crest homes have pipes in locations that are prone to freezing, and proper insulation prevents most freeze-ups.
Yes, we provide true 24/7 emergency service for frozen pipes in Hazel Crest. Our phones are answered by real people, not answering services, and we dispatch plumbers immediately for frozen pipe emergencies.
We typically arrive within 30-60 minutes of your call, depending on weather conditions and location in Hazel Crest. Our trucks are fully equipped with professional thawing equipment, so we can handle most situations on the first visit.
Frozen pipes are true emergencies that can’t wait until morning. We don’t charge extra fees for nights, weekends, or holidays because we understand these problems happen when you least expect them.