Hear From Our Customers
When your faucets run dry on a freezing Hoffman Estates morning, you’re facing more than an inconvenience. You’re racing against a potential disaster that could cost thousands in water damage.
Our emergency thawing service gets your water flowing again before frozen pipes turn into burst pipes. No more cold showers, no more panic about flooding, and no more wondering if you’ll come home to a water-damaged house.
You get your normal routine back, your property stays protected, and you avoid the nightmare of dealing with insurance claims and restoration companies.
Go-Rooter has been handling frozen pipe emergencies throughout Cook County for years. We understand how quickly Illinois weather can turn a minor freeze into a major flooding situation.
Our team responds to Hoffman Estates calls within hours, not days. We’ve seen what happens when homeowners wait too long or try dangerous DIY thawing methods, and we’re here to make sure that doesn’t happen to you.
When other plumbers are booked solid during winter storms, we maintain emergency availability because we know frozen pipes don’t wait for convenient business hours.
First, we shut off your main water supply to prevent flooding if the pipe has already cracked. Then we locate the frozen section using professional techniques that pinpoint exactly where the blockage occurred.
We use safe, controlled heating methods like electric heating pads, hair dryers, and infrared lamps to gradually thaw the ice. No dangerous open flames or methods that could damage your pipes or start a fire.
Once water flows again, we inspect the entire line for cracks or damage that could cause problems later. If we find issues, we handle the repairs immediately so you don’t face the same emergency again next week.
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Our frozen pipe service includes emergency thawing, damage assessment, and immediate repairs if needed. We also provide pipe insulation recommendations to prevent future freezing in vulnerable areas of your Hoffman Estates home.
Hoffman Estates sees temperatures drop to 21 degrees on average winter nights, creating perfect conditions for pipe freezing. Pipes in unheated areas like basements, crawl spaces, and exterior walls are especially vulnerable when temperatures stay below 20 degrees for extended periods.
We handle everything from minor kitchen sink freezes to major main line blockages. Our service includes camera inspections to check for hidden damage and water cleanup if flooding has already started.
Professional pipe thawing typically takes 30 to 45 minutes, depending on how long the pipes have been frozen and their location. We use controlled heating methods that safely warm the pipes without causing damage.
The process involves gradually applying heat starting from the faucet end and working toward the frozen section. This method ensures we don’t create dangerous pressure buildup that could cause the pipe to burst.
If you’ve been without water for several hours or overnight, expect the full thawing process to take closer to an hour as we work carefully to prevent any damage to your plumbing system.
Turn off your main water supply immediately to prevent flooding if the pipe has already cracked. Open the affected faucets slightly to relieve pressure as the ice begins to thaw.
Never use open flames, blowtorches, or other dangerous heating methods to try thawing pipes yourself. These methods can cause fires, damage your pipes, or create dangerous situations that cost far more than professional service.
Keep your thermostat set to at least 55 degrees and open cabinet doors under sinks to allow warm air to circulate around pipes. Avoid using electrical devices near any standing water to prevent electrocution.
Yes, frozen pipes can crack or burst due to the pressure created when water expands as it freezes. Even small cracks can leak up to 250 gallons per day once the pipe thaws, causing significant water damage.
The expansion pressure is strong enough to damage even heavy-duty metal pipes. Once a pipe cracks, the damage is permanent and requires professional repair or replacement to prevent ongoing leaks.
That’s why immediate professional thawing is crucial. We can often save pipes that are frozen but haven’t yet cracked, preventing the need for expensive pipe replacement and water damage restoration.
Emergency pipe thawing services typically cost much less than dealing with burst pipe damage and water restoration. Simple thawing procedures are often completed for a few hundred dollars, while burst pipe repairs can range from $400 to $2,000 depending on damage extent.
We provide upfront pricing before starting any work, so you know exactly what you’ll pay. There are no surprise fees for emergency service, even during nights, weekends, or holidays when frozen pipes are most likely to occur.
The cost of professional thawing is minimal compared to the average $15,000 in water damage claims that result from burst pipes. Quick action saves you thousands in potential restoration costs.
Pipes freeze when temperatures drop below 32 degrees, but they’re most vulnerable when temperatures stay below 20 degrees for extended periods. Hoffman Estates winter nights average 21 degrees, creating ideal conditions for pipe freezing.
The most vulnerable pipes are those in unheated areas like basements, crawl spaces, attics, and along exterior walls with poor insulation. Pipes that run through uninsulated areas or have gaps in heating are especially prone to freezing during cold snaps.
Quick temperature drops, poor insulation, and thermostats set too low are the three main causes of frozen pipes. Even pipes that normally don’t freeze can become problems during unusually cold weather or when heating systems fail.
Keep your thermostat set to at least 55 degrees even when you’re away from home. Open cabinet doors under sinks during cold nights to allow warm air to circulate around pipes in exterior walls.
Let faucets drip slightly during extreme cold weather, especially those connected to pipes in unheated areas. Moving water is much harder to freeze than standing water, and a small drip can prevent major freezing problems.
Add insulation to pipes in crawl spaces, basements, and other unheated areas. We can recommend specific insulation products and installation techniques that work best for Hoffman Estates climate conditions and your home’s specific vulnerabilities.