Hear From Our Customers
When your pipes freeze, every minute counts before they burst and flood your home. You get your water flowing again without the panic, the mess, or the massive repair bills that come with burst pipes.
No more hauling buckets from neighbors or boiling snow for basic needs. No more watching water stains spread across your ceiling while waiting for help that may never come.
You’re back to normal life fast. Hot showers, clean dishes, functioning toilets. The crisis ends, and you can focus on what actually matters instead of managing a plumbing disaster that keeps getting worse.
Go-Rooter Emergency Plumbers has handled thousands of frozen pipe emergencies across the Chicago area. When Mount Prospect temperatures drop below zero and your pipes turn into ice blocks, we know exactly what works and what doesn’t.
We’ve seen every type of freeze situation this climate throws at homes. Basement pipes that freeze overnight, outdoor spigots that crack, main lines that shut down entire houses.
Our team responds 24/7 because frozen pipes don’t wait for business hours. We bring professional thawing equipment, not just space heaters and hope. You get the right fix the first time, not a temporary patch that fails when the next cold snap hits.
First, we locate exactly where your pipes froze using thermal detection equipment. No guesswork, no tearing apart walls hoping to find the problem. We know where the ice formed and how extensive the blockage is.
Next comes controlled thawing using professional heating equipment that warms pipes evenly without causing thermal shock or cracking. This isn’t the hair dryer method that takes forever and often fails.
We test water pressure and flow throughout the system to ensure everything works properly. Then we inspect for any damage the freeze may have caused and address it immediately. You get a complete solution, not just restored water flow that might fail again tomorrow.
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Your service includes professional pipe thawing, damage assessment, and immediate repairs if needed. We also provide pipe insulation recommendations specific to Mount Prospect’s climate patterns to prevent future freezing.
Mount Prospect homes face unique challenges with older housing stock and varying foundation types that affect how pipes freeze. Many homes in the area have basements with exterior walls where pipes are most vulnerable during extended cold snaps.
We understand which neighborhoods typically see the most freeze problems and why. Areas near the Des Plaines River often have higher humidity that affects how quickly pipes freeze. Homes built before 1980 frequently need additional insulation around pipe runs that weren’t designed for today’s extreme weather patterns.
Most residential frozen pipe situations can be resolved within 2-4 hours depending on the location and extent of the freeze. Simple cases like a single frozen section under a kitchen sink often take less than an hour to thaw completely.
More complex situations involving main supply lines or multiple frozen sections throughout the house require additional time for proper thawing and testing. We use professional heating equipment that thaws pipes safely without causing thermal shock that could crack or burst the pipes.
The key is starting the process immediately. Pipes that have been frozen for days become much harder to thaw and are more likely to have sustained damage that requires repair work beyond just thawing.
Professional thawing uses controlled heating equipment that warms pipes evenly and safely. DIY methods like hair dryers, space heaters, or hot water often create uneven heating that can cause pipes to crack from thermal shock.
Professional equipment also reaches pipes in tight spaces like inside walls or under concrete slabs where homeowner tools can’t access. We have thermal imaging to locate exactly where the ice blockage formed, rather than guessing and heating random sections.
Most importantly, we can identify pipe damage that occurred during freezing before restoring full water pressure. Turning water back on to a damaged pipe can cause immediate flooding that’s much worse than the original freeze problem.
Burst pipes usually show obvious signs like water stains on walls or ceilings, pooling water around pipe locations, or the sound of running water when all fixtures are turned off. However, small cracks can be nearly invisible until water pressure is restored.
Professional inspection includes pressure testing the entire system before fully restoring service. We look for subtle signs like mineral deposits around joints, slight discoloration, or dampness that indicates a small leak developed during freezing.
Some pipe damage only becomes apparent when full water pressure returns to the system. That’s why restoration should always include systematic pressure testing rather than just turning the main valve back on and hoping for the best.
Most frozen pipe situations can be prevented with proper insulation and winter preparation specific to Mount Prospect’s weather patterns. The key areas are pipes along exterior walls, in unheated basements, and outdoor spigots that aren’t properly winterized.
Homes in Mount Prospect benefit from pipe insulation rated for temperatures down to -20°F, which covers most winter conditions in the area. Basement pipes near exterior walls need special attention since many older homes have minimal insulation in these areas.
Simple prevention includes disconnecting garden hoses, shutting off outdoor water supplies, and leaving cabinet doors open during extreme cold to allow warm air circulation around pipes. For homes with recurring freeze problems, installing heat tape or upgrading insulation provides long-term protection.
Turn off your main water supply immediately to prevent flooding if the pipes burst while you’re waiting for professional help. Don’t attempt to thaw pipes with open flames, torches, or high-heat devices that can damage pipes or create fire hazards.
Keep trying faucets periodically to see if any water flow returns, but don’t force anything. If you see any water damage or hear running water sounds, that indicates the pipes may have already burst and need immediate professional attention.
Call for emergency service right away rather than waiting to see if the problem resolves itself. Pipes rarely thaw on their own during extended cold periods, and the longer they remain frozen, the higher the risk of permanent damage that requires expensive repairs.
Emergency frozen pipe thawing typically costs between $200-500 for straightforward cases involving accessible pipes. More complex situations requiring wall access or multiple frozen sections can range from $500-1200 depending on the extent of work needed.
The cost includes professional thawing, pressure testing, and basic damage assessment. If pipe replacement or repair is needed due to freeze damage, that involves additional costs but prevents much more expensive water damage to your home.
Emergency service during nights, weekends, or holidays may include additional fees, but this is always disclosed upfront before work begins. The investment in professional service typically saves thousands compared to the water damage costs from burst pipes or ineffective DIY attempts that fail.
