Hear From Our Customers
You wake up to no water pressure, or worse—water flooding your basement. Your frozen pipes just became a $15,000 nightmare that could have been prevented with one phone call.
We get to your Phoenix home fast, thaw your pipes safely, and restore your water flow before burst pipes destroy your property. No guesswork, no delays, no massive cleanup bills later.
You’ll have hot showers again, functioning faucets, and peace of mind knowing we’ve prevented the kind of water damage that ruins holidays and empties savings accounts.
Go-Rooter has been solving Chicago-area plumbing emergencies for years, and we understand exactly what Phoenix, Illinois homeowners face when temperatures plummet below zero.
We’re a licensed, bonded, and insured family-owned company that treats every frozen pipe call like the emergency it is. While other companies make you wait days for service, we respond the same day with upfront pricing and no hidden fees.
Our trucks are stocked and ready to handle everything from minor faucet leaks to major sewer repairs, because we know that plumbing problems don’t wait for convenient times.
First, we locate exactly where your pipes froze using professional diagnostic tools. No guessing, no unnecessary work.
Next, we safely thaw the frozen section using proven techniques that won’t damage your pipes or start fires—unlike those dangerous DIY methods that caused four house fires in Chicago during one 10-day period.
Then we test your entire system to make sure water flows properly and check for any damage that could cause problems later. We also inspect vulnerable areas and recommend preventative measures so this doesn’t happen again.
You get your water back, your pipes intact, and a plan to avoid future freezing.
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Our frozen pipe repair service includes professional thawing, complete system inspection, and immediate leak detection. We don’t just fix the obvious problem—we find potential issues before they become expensive emergencies.
Phoenix, Illinois homes face unique challenges during winter. Many local bungalows and two-flats have pipes positioned against exterior walls, making them especially vulnerable when temperatures drop into the 20s. We know these common trouble spots and check them thoroughly.
We also provide camera inspections to identify weak points in your plumbing system and recommend insulation upgrades for pipes in basements, crawl spaces, and other unheated areas where freezing commonly occurs.
Frozen pipes can burst in as little as six hours once temperatures drop into the 20s, especially during sudden temperature drops that Phoenix, Illinois experiences during winter. Once a pipe bursts, it can release up to 250 gallons of water per day from just a one-eighth inch crack.
The real damage happens when the ice thaws and water starts flowing through the rupture. That’s when you get flooding in basements, damaged drywall, and ruined personal belongings. The average water damage claim from frozen pipes costs around $15,000, which is why getting professional help immediately is so important.
Chicago’s harsh winters make this a common problem, but acting fast can prevent most of the expensive damage.
No, attempting to thaw pipes yourself often causes more damage and can be dangerous. The Chicago Tribune reported at least four structure fires in one 10-day period caused by people using open flames to thaw pipes. Even high-wattage light bulbs present fire risks.
DIY thawing can also cause pipes to burst from rapid temperature changes or improper technique. Professional plumbers have the right tools and knowledge to thaw pipes safely without damaging them or creating fire hazards.
We use electric heating pads, professional-grade heaters, and controlled warming methods that gradually restore water flow without shocking your plumbing system.
Keep your main living areas at normal temperatures and your basement at least 55-60 degrees Fahrenheit, even when you’re away. This is especially important for Phoenix, Illinois homes with older plumbing or pipes near exterior walls.
During extreme cold snaps, open cabinet doors under sinks to let warm air circulate around pipes. Let faucets drip slightly during the coldest nights—the water movement helps prevent freezing even in vulnerable pipes.
If you’re leaving town during winter, never turn your heat off completely. Set it to at least 55 degrees and consider having someone check your home daily during severe cold spells.
Emergency plumbing rates typically run 1.5 to 3 times normal rates during Chicago’s winter months, with most frozen pipe repairs costing between $200-$500 for straightforward thawing jobs. Complex repairs involving burst pipes can run $1,000-$2,000 depending on damage extent.
However, this cost is minimal compared to water damage repairs. The average insurance claim for frozen pipe damage is $15,000, and that doesn’t include the inconvenience, lost belongings, and temporary housing costs while repairs are made.
We provide upfront pricing before starting work, so you know exactly what you’ll pay. No hidden fees, no surprise charges, no hourly rates that keep climbing.
Pipes in unheated basements, crawl spaces, and attics freeze most frequently, especially those running along exterior walls. Many Phoenix area bungalows and two-flats have kitchen sinks positioned against outside walls, making those pipes particularly vulnerable during polar vortex events.
Outdoor spigots, swimming pool lines, and water sprinkler systems are also common freeze points. Pipes in garages and any plumbing in uninsulated areas face the highest risk when temperatures drop below 32 degrees.
We know these common trouble spots from years of serving Chicago-area homes and check them all during our inspections to prevent future problems.
Absolutely. Prevention is much cheaper than emergency repairs and water damage cleanup. We offer camera inspections to identify vulnerable pipes, insulation services for exposed plumbing, and preventative maintenance that spots problems before they become emergencies.
We can install pipe heating cables in problem areas, recommend thermostat settings for your specific home layout, and show you which faucets to drip during cold snaps. Our goal is keeping you out of emergency situations entirely.
Many Phoenix, Illinois homeowners schedule fall inspections to prepare for winter. It’s a small investment that prevents thousands in potential damage and gives you peace of mind during Chicago’s brutal winter months.
