Call: 773-661-4800
A cartoon plumber runs while holding a wrench and toolbox next to the text: "Go-Rooter Emergency Plumbers" in blue and black letters, highlighting fast service for plumber Chicago & Cook County, IL.
Call: 773-661-4800
Contact Us

Terms & Conditions

Effective Date: February 6, 2026

Welcome to Go-Rooter Emergency Plumbers! These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing and using our website and services, including opting into SMS communications, you agree to these Terms. Please read them carefully.

1. Acceptance of Terms

By using our website, mobile applications, and services (collectively, “Services”), you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our Services.

2. SMS Communications

By opting into SMS communication with Go-Rooter Emergency Plumbers, you consent to receive SMS messages, including, but not limited to, promotional, customer care, service updates, and appointment reminders to the phone number you provided.

2.1 Types of SMS Messages

You may receive the following types of SMS messages:

  • Appointment Reminders: These messages may include notifications for scheduled plumbing services or reminders for upcoming appointments.

  • Billing Inquiries: Messages may include updates or reminders regarding your billing.

  • Follow-up Messages: These may include requests for feedback or other service-related information.

2.2 Opt-In Process

To receive SMS messages from Go-Rooter Emergency Plumbers, you must opt-in by:

  • Submitting an online form: When you submit your information through our website forms (e.g., Contact Form or Request a Quote Form), you consent to receiving SMS communications from us.

  • Verbal Agreement: If you provide your phone number over the phone, you may also be consenting verbally to receive SMS messages.

2.3 Message Frequency

Message frequency may vary depending on the type of service requested. For example, you may receive up to X SMS messages per week related to your appointments/billing, etc..

2.4 Opt-Out Process

You can opt-out of receiving SMS messages at any time. To stop receiving messages, simply reply “STOP” to any SMS message you receive. After opting out, you will no longer receive marketing or service-related SMS messages, except for critical updates related to your account or service.

2.5 Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan. You are responsible for any charges incurred by receiving SMS messages on your mobile device.

2.6 Help

If you need assistance or have any questions about SMS messages you’ve received from us, reply “HELP” to any message or contact us directly at 773-661-4800 or via our Contact Page.

3. Privacy and Data Usage

Your privacy is important to us. We collect and use your personal data as outlined in our Privacy Policy. By using our Services and submitting personal information, you agree to the collection and use of information as described in our Privacy Policy.

For further details on how we handle your personal data, including your phone number for SMS communications, please refer to our Privacy Policy.

4. User Responsibilities

You agree to:

  • Provide accurate, current, and complete information when using our Services, including your phone number for SMS communications.

  • Notify us of any changes to your contact information.

5. Limitation of Liability

Go-Rooter Emergency Plumbers will not be held liable for:

  • Any failure or delay in the delivery of SMS messages, which may be due to factors outside of our control, such as mobile carrier issues.

  • Any charges or fees incurred by your mobile carrier for receiving SMS messages.

  • Any interruptions, errors, or technical issues related to the transmission of SMS messages.

6. Modifications to These Terms

We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page, and the “Effective Date” will be updated. Your continued use of our Services after such modifications constitutes your acceptance of the updated Terms.

7. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Illinois, USA, without regard to its conflict of law principles. Any disputes arising from these Terms will be resolved in the courts located in Cook County, Illinois.

8. Contact Information

If you have any questions or concerns about these Terms and Conditions or SMS communications, please contact us:

9. Agreement

By using our Services or opting into SMS communications, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.