Hear From Our Customers
You turn the faucet and nothing happens. It’s 15 degrees outside and your pipes are frozen solid. The panic sets in because you know what comes next – burst pipes and flooding.
We stop that nightmare before it starts. Our professional thawing equipment safely restores water flow without the pipe damage that DIY methods cause. You get your water back, your home stays dry, and you avoid the insurance headaches that come with burst pipe cleanup.
Most frozen pipe calls we handle cost $200-$500 to fix. Compare that to the $15,000 average cost of water damage from a burst pipe, and you’ll understand why fast professional help matters.
We’ve served Cook County since 2001, handling frozen pipe emergencies throughout Burbank’s neighborhoods. We know the challenges you face in those brick bungalows along Oak Park Avenue and the split-levels near the Metra station.
We’re the licensed, bonded, and insured team that responds when other companies say “call back in the morning.” Burbank winters don’t wait for business hours, and neither do we.
Our family-owned business built its reputation on showing up fast and charging fair prices. No surprise fees, no hidden charges – just professional frozen pipe repair when you need it most.
We start by pinpointing exactly where your pipes froze using diagnostic equipment. No guesswork, no tearing into walls unnecessarily. We locate the problem fast.
Then we apply controlled heat using professional thawing equipment designed specifically for frozen pipes. This isn’t a hair dryer or space heater – it’s specialized gear that gradually warms pipes without causing thermal shock that leads to cracks.
Finally, we test your entire system to ensure proper water flow and pressure. We check for any weak spots that could cause problems later and give you specific recommendations to prevent this from happening again.
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Our service goes beyond emergency thawing. We provide pipe insulation recommendations, identify vulnerable areas in your home, and can install preventative measures like heating cables where needed.
Burbank’s location means you deal with the same brutal conditions affecting all of Chicagoland. When temperatures hit -10 or lower and stay there for days, even interior pipes freeze. We’ve seen it happen in homes throughout the community – from the older houses near the railroad tracks to newer construction in the residential areas.
We help you winterize properly so this emergency doesn’t become an annual problem. Our prevention strategies are specific to your home’s layout and Burbank’s climate patterns.
We typically arrive within 60-90 minutes of your call, 24 hours a day. Frozen pipes can’t wait until morning – they need immediate attention to prevent bursting and flooding.
Our trucks stay stocked with professional thawing equipment year-round, so we’re ready to restore your water flow quickly. We don’t need to stop for supplies or wait for equipment to warm up.
The faster we can thaw your pipes professionally, the less chance they have to burst and cause expensive water damage to your home.
Professional equipment applies controlled, gradual heat that prevents thermal shock. Hair dryers, space heaters, and hot water can cause rapid temperature changes that crack pipes – turning a $300 thawing job into a $3,000 burst pipe disaster.
Our thawing equipment is designed specifically for frozen pipes and lets us control the warming process precisely. We can also safely access pipes in walls, crawl spaces, and other areas that are dangerous for homeowners to reach.
We know how to spot pipe damage that isn’t obvious until after improper thawing causes a burst. Prevention is always cheaper than cleanup.
Most frozen pipe thawing services cost $200-$500, depending on location and complexity. This is a fraction of what you’d pay for burst pipe damage – which averages $15,000 in water damage repairs.
We give you upfront pricing before starting work. No surprise charges, no hidden emergency fees, no inflated rates just because it’s after hours or a weekend.
Investing in professional thawing now saves you thousands in potential water damage, insurance deductibles, and the headache of major home repairs.
Pipes that freeze can develop micro-cracks or weak spots that aren’t immediately visible. That’s why we test your water pressure and flow after thawing – to catch potential problems before they become expensive failures.
Our inspection includes checking the thawed section and nearby pipes that may have been stressed by freezing conditions. If we find damage, we can fix it immediately rather than waiting for a failure that could happen weeks later.
This thorough approach prevents the frustrating situation of paying for thawing service only to have pipes burst a few days later.
Unheated basements are the most common problem, especially in Burbank’s older homes that lack modern insulation. Pipes along exterior walls, particularly north-facing walls that never get direct sunlight, freeze frequently.
Kitchen sinks against outside walls are trouble spots, especially when cabinet doors stay closed and block warm air circulation. We also see problems in attached garages and crawl spaces that seemed fine during mild winters.
Many Burbank homes have pipes running through areas that aren’t properly heated or insulated – problems that only show up during severe cold snaps like the polar vortex events we’ve experienced.
Keep your thermostat at 55 degrees minimum, even when you’re away. During extreme cold, open cabinet doors under sinks to let warm air circulate around pipes, and let faucets drip slightly to keep water moving.
Insulate exposed pipes in basements, crawl spaces, and along exterior walls. For Burbank’s climate, this isn’t optional – it’s essential. We can recommend the right insulation materials and show you exactly where they’re needed.
For pipes that repeatedly freeze, we can install heating cables or recommend rerouting to warmer areas. The cost of prevention is always less than emergency repairs and water damage cleanup.
