Hear From Our Customers
When frozen pipes threaten your Palos Hills home, you need more than just a quick fix. You need your water flowing again, your property protected from thousands of dollars in damage, and the peace of mind that comes from knowing it won’t happen again.
That’s exactly what you get when we arrive at your door. We don’t just thaw your pipes and leave – we identify why they froze, fix the immediate problem, and show you how to prevent it from happening again.
Your morning routine gets back to normal. Your basement stays dry. Your insurance company never needs to get involved.
Go-Rooter Emergency Plumbers has been protecting Palos Hills homes from winter plumbing disasters for over two decades. We’re not just another plumbing company – we’re your neighbors who understand exactly what Palos Hills winters can do to your pipes.
We’ve thawed frozen pipes in every type of home in this area, from older bungalows near the Palos Forest Preserve to newer construction in Palos Hills subdivisions. When temperatures drop below freezing and your pipes are at risk, we’re the team Palos Hills residents call first.
Licensed, bonded, and insured with a one-year warranty on all our work, we’ve built our reputation on doing the job right the first time.
First, we assess your situation over the phone and dispatch the nearest emergency plumber within minutes. No waiting until tomorrow or leaving voicemails with answering services.
When we arrive, our first priority is stopping any water flow to prevent additional damage to your property. We locate the frozen section using professional equipment and begin the careful thawing process using specialized tools that won’t damage your pipes.
Once water is flowing again, we inspect the entire system for potential damage, complete any necessary repairs, and clean up our work area. Before we leave, we’ll show you the warning signs to watch for and give you practical steps to prevent this from happening again.
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Our frozen pipe repair service includes everything you need to get through Palos Hills’ harsh winters without plumbing emergencies. We don’t just fix the immediate problem – we provide comprehensive protection for your entire plumbing system.
Every service call includes professional pipe thawing using state-of-the-art equipment, complete system inspection to identify vulnerable areas, and immediate repairs to any damage we find. We also provide pipe insulation recommendations specific to your home’s layout and Palos Hills’ climate patterns.
Because Palos Hills temperatures can drop to 19°F or lower during winter months, we know which pipes are most vulnerable in this area. Homes near the forest preserves face different challenges than those in more developed areas, and our local experience means we can spot problems before they become expensive disasters.
We typically respond to frozen pipe emergencies in Palos Hills within 60 minutes of your call. We’re available 24/7, including nights, weekends, and holidays when frozen pipes most commonly occur.
Unlike other companies that use answering services, real plumbers answer your call immediately. We assess your emergency over the phone and dispatch the nearest technician with all the equipment needed to handle your specific situation.
Our service vehicles are fully stocked with professional pipe thawing equipment, replacement parts, and everything needed to complete most repairs on the spot.
Pipes freeze in Palos Hills when temperatures drop below 32°F and water inside the pipes turns to ice. The expanding ice creates pressure that can burst the pipe, causing significant water damage.
The most common causes are uninsulated pipes in crawl spaces, basements, or exterior walls, power outages that shut off heating systems, and drafts around pipes from unsealed areas. Homes built before modern insulation standards are particularly vulnerable.
In Palos Hills, we see the most frozen pipe problems during January when average temperatures can drop to 18°F. Pipes in unheated areas like garages or near exterior walls are the first to freeze.
You should never attempt to thaw frozen pipes yourself, especially if you suspect they may have already burst. Professional thawing requires specialized equipment and experience to avoid causing additional damage.
DIY methods like using open flames, blowtorches, or space heaters can create fire hazards and actually cause pipes to burst from rapid temperature changes. Even hair dryers or heating pads can damage pipes if not used correctly.
We use controlled electrical thawing equipment that gradually warms the pipe without causing thermal shock. We can also immediately detect if the pipe has already burst and needs repair before water damage occurs.
A single burst pipe can release up to 250 gallons of water per hour, causing thousands of dollars in property damage within just a few hours. The damage gets worse the longer the pipe remains burst.
Water from burst pipes can damage flooring, walls, ceilings, furniture, electronics, and personal belongings. It can also cause structural damage to your home’s foundation and framing, plus create conditions for mold growth.
In Palos Hills homes, we’ve seen burst pipes flood entire basements overnight, destroy hardwood floors, and cause damage that required months of restoration work. Quick professional response is crucial to minimize damage.
Our frozen pipe repair service includes emergency response, professional pipe thawing, damage assessment, necessary repairs, and cleanup. We also provide upfront pricing before any work begins, so you know exactly what you’ll pay.
Every service call includes a complete system inspection to identify other vulnerable pipes that could freeze. We’ll recommend insulation improvements and show you how to prevent future problems specific to your home’s layout.
All our work comes with a one-year warranty on parts and labor. Our technicians are licensed and insured, and we provide documentation that satisfies insurance requirements if you need to file a claim.
The most effective prevention is keeping your thermostat set above 55°F even when you’re away, insulating exposed pipes in unheated areas, and sealing drafts around pipes. These simple steps prevent most frozen pipe problems.
During extreme cold snaps in Palos Hills, let faucets drip slightly to keep water moving through the pipes. Disconnect and drain outdoor hoses, and shut off water to exterior spigots if possible.
If you have pipes in particularly vulnerable areas like crawl spaces or near exterior walls, consider having them professionally insulated or relocated. We can assess your home’s specific risk factors and recommend the most cost-effective prevention measures.
