Hear From Our Customers
When your pipes freeze in Westchester’s brutal winters, every minute counts. The longer they stay frozen, the higher the risk of bursting and flooding your home with thousands of dollars in water damage.
We thaw your pipes safely using professional techniques that protect the integrity of your plumbing system. No makeshift solutions or risky DIY methods that could make things worse.
You get your water flowing again without the stress of wondering if those pipes will freeze again next week. Our approach addresses why they froze in the first place, so you can sleep easy knowing your plumbing can handle whatever Illinois winter throws at it.
Go-Rooter has been handling Chicago-area plumbing emergencies for years, which means we’ve seen every type of frozen pipe situation Westchester homeowners face. From old homes with exposed pipes to newer construction with inadequate insulation, we know what works.
We’re not the company that shows up, thaws your pipes, and leaves you to deal with the same problem next month. Our team focuses on permanent solutions because we understand that emergency plumbing calls are expensive and stressful enough without having to repeat them.
When you call us, you’re getting plumbers who live and work in this area. We understand how Lake County winters affect your home’s plumbing, and we know which solutions actually hold up when the temperature drops below zero again.
First, we assess the situation to locate exactly where your pipes are frozen and check for any signs of damage or potential burst areas. This step is crucial because attempting to thaw pipes that are already damaged can cause immediate flooding.
Next, we use professional thawing equipment to gradually warm the pipes from the outside in. This controlled process prevents thermal shock that could cause pipes to crack or burst from rapid temperature changes.
Finally, we test the entire system to ensure proper water flow and pressure throughout your home. Before we leave, we identify what caused the freezing and recommend specific steps to prevent it from happening again. You’ll know exactly what to watch for and how to protect your plumbing during the next cold snap.
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Every frozen pipe repair includes a thorough inspection of your entire plumbing system to identify vulnerable areas that could freeze again. We don’t just fix the immediate problem—we prevent the next one.
Westchester homes face unique challenges during Illinois winters, especially older properties near the Des Plaines River area where humidity and temperature fluctuations can create perfect conditions for pipe freezing. We know which areas of your home are most at risk and how to protect them.
You’ll receive specific recommendations for insulation improvements, pipe rerouting if necessary, and maintenance steps you can take before the next winter season. Our camera inspection technology lets us see inside your pipes to catch problems that aren’t visible from the outside, giving you a complete picture of your plumbing’s condition.
We provide 24/7 emergency service throughout Westchester and can typically arrive within 60-90 minutes of your call, depending on weather conditions and our current emergency queue. Winter storms obviously slow everyone down, but we prioritize frozen pipe calls because we know how quickly they can turn into burst pipe disasters.
During peak winter emergency periods, we may have longer response times, but we’ll give you an honest timeframe when you call and keep you updated if anything changes. We also provide phone guidance on immediate steps you can take to minimize damage while waiting for our arrival.
Absolutely, and prevention is much cheaper than repeated emergency calls. Most frozen pipes happen in predictable locations—unheated basements, exterior walls, crawl spaces, and areas where pipes run close to outside air.
We identify these vulnerable spots during our service and recommend specific solutions like pipe insulation, heat tape installation, or rerouting pipes away from cold areas. For Westchester homes, we often see issues with pipes running along north-facing exterior walls where cold winds hit hardest.
Simple changes like keeping cabinet doors open during extreme cold, maintaining consistent indoor temperatures, and knowing where your water shut-off valve is located can prevent most freezing incidents. We’ll show you exactly what to do for your specific home layout.
DIY methods like hair dryers or space heaters can work for minor freezing, but they’re risky and often ineffective for serious blockages. The biggest danger is applying heat too quickly, which can cause pipes to burst from thermal expansion or create steam that builds dangerous pressure.
Professional thawing equipment allows us to control temperature gradually and evenly, reducing the risk of pipe damage. We also know how to identify pipes that are already cracked from freezing, which could flood your home if thawed incorrectly.
Most importantly, we can access frozen pipes in hard-to-reach areas like inside walls or crawl spaces where DIY methods simply won’t work. If your pipes are frozen enough to completely stop water flow, professional thawing is usually the safest and most effective option.
Emergency frozen pipe thawing typically ranges from $200-$600 depending on the location of the freeze, accessibility of the pipes, and how many areas are affected. We provide upfront pricing before starting any work, so you’ll know exactly what you’re paying.
The cost varies significantly based on whether pipes are easily accessible or require wall access, ceiling work, or crawl space entry. Simple thawing of exposed basement pipes costs much less than accessing frozen pipes inside exterior walls.
Remember that emergency thawing is almost always cheaper than dealing with burst pipe damage, which can easily cost thousands in water damage restoration, flooring replacement, and drywall repair. We’d rather charge you fairly for prevention than see you deal with a major flooding disaster.
First, locate your main water shut-off valve and be ready to turn it off quickly if you hear any sounds of cracking or see water starting to leak. Don’t ignore small drips—they often indicate the pipe is already damaged and could burst completely at any moment.
Keep faucets slightly open to relieve pressure as ice melts, but don’t try to force water through completely blocked pipes. If you have access to the frozen area, you can try gentle warming with a hair dryer, but never use open flames, propane heaters, or anything that could cause rapid temperature changes.
Call us immediately, even if you think you can handle it yourself. We can provide phone guidance for safe temporary measures and get someone to your location before the situation gets worse. Most frozen pipe disasters happen when homeowners try DIY solutions that backfire.
Yes, we handle all types of plumbing emergencies throughout Westchester including burst pipes, sewer backups, water heater failures, major leaks, and drain blockages. Our emergency service covers anything that could cause immediate damage to your home or leave you without essential plumbing services.
We’re equipped for hydro jetting, camera inspections, sump pump repairs, and flood control situations. Many plumbing emergencies are connected—for example, frozen pipes that burst often require both thawing and pipe replacement, plus cleanup of any water damage.
Our 24/7 availability means you can call us for any plumbing crisis, not just frozen pipes. We bring the same upfront pricing, fast response, and permanent solution approach to every emergency call, whether it’s 2 PM or 2 AM on a Sunday during a snowstorm.
