Hear From Our Customers
You wake up to no water pressure, or worse – you hear that telltale dripping sound behind your walls. Frozen pipes don’t just inconvenience your morning routine; they’re ticking time bombs that can release 250 gallons of water per minute when they burst.
Our professional thawing process stops the crisis before it starts. We locate the frozen section, safely thaw your pipes with specialized equipment, and restore your water flow – typically within a few hours. No flooding. No emergency water damage cleanup. No insurance headaches.
Most importantly, you get back to your normal routine while we handle the technical work that prevents this from happening again.
We’ve been serving Chicago-area communities like Winnetka for years, and we understand exactly what these brutal Illinois winters do to your plumbing. We’ve thawed frozen pipes in historic Winnetka homes, modern condos near the lake, and everything in between.
Our team knows that when temperatures drop below freezing – which happens regularly in Winnetka – your pipes are vulnerable, especially those in crawl spaces, basements, and exterior walls. We’re not just another plumbing company; we’re your neighbors who’ve been dealing with the same weather challenges you face every winter.
We provide fast, cost-effective emergency plumbing solutions with 24/7 availability because frozen pipes don’t wait for business hours.
First, we shut off your main water supply to prevent flooding if a pipe has already cracked. Then our technician locates the frozen section using professional diagnostic equipment – no guesswork, no unnecessary wall damage.
We apply controlled heat using specialized thawing equipment, never the dangerous DIY methods that can cause pipe bursts or fire hazards. As the ice melts, we monitor water pressure and flow to ensure everything’s working properly.
Once your water is flowing normally, we inspect the entire system for potential damage and weak spots. If we find any cracks or compromised areas, we’ll give you an upfront assessment of what needs repair. Finally, we’ll walk you through prevention strategies specific to your home’s layout and Winnetka’s climate patterns.
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Our frozen pipe repair service includes emergency thawing, damage assessment, and immediate repairs if needed. But we go beyond the crisis – we help you prevent future freezing with proper insulation recommendations and maintenance strategies.
Winnetka’s location near Lake Michigan creates unique weather patterns that can catch homeowners off guard. Those beautiful tree-lined streets and historic architecture often mean older plumbing systems that need extra protection during temperature drops. We understand these local challenges and customize our approach accordingly.
We also provide camera inspections to identify vulnerable pipe sections before winter hits, helping you avoid emergency situations altogether. Our preventative maintenance approach means fewer middle-of-the-night emergency calls and more peace of mind during Winnetka’s coldest months.
We typically respond within 1-2 hours for frozen pipe emergencies in Winnetka. Our emergency teams are available 24/7 because we know frozen pipes don’t wait for convenient times.
When you call, we’ll ask a few quick questions about your situation and dispatch a technician immediately. We keep our trucks fully stocked with thawing equipment and common repair materials, so we can often resolve your issue in a single visit. Time matters with frozen pipes – the longer they stay frozen, the higher the risk of bursting and causing expensive water damage.
No, DIY pipe thawing is risky and can lead to pipe bursts, fires, or electrocution. Many homeowners try using hair dryers, space heaters, or even open flames – all of which can cause more damage than the original frozen pipe.
Professional thawing equipment applies controlled, even heat that safely melts ice without shocking the pipe material. We also know how to identify which pipes are actually frozen versus just experiencing low pressure from other issues. Attempting to thaw pipes yourself can turn a manageable repair into a major water damage emergency that costs thousands more to fix.
Winnetka’s harsh winters regularly push temperatures well below freezing, especially during those brutal cold snaps we get every January and February. Pipes in unheated areas like crawl spaces, basements, attics, and exterior walls are most vulnerable.
Older homes in Winnetka’s historic neighborhoods often have plumbing that wasn’t designed for today’s extreme weather patterns. Poor insulation, gaps in exterior walls, and pipes located too close to outside walls all increase freezing risk. Even newer homes can have problems if pipes run through unheated garages or are located in areas where cold air infiltrates the building envelope.
Costs vary depending on the location of the frozen pipe, accessibility, and whether any damage occurred. Simple thawing of accessible pipes typically costs less than complex jobs requiring wall access or pipe replacement.
We provide upfront, transparent pricing before starting any work – no hourly rates or surprise charges. If we find damaged pipes during the thawing process, we’ll explain your options and costs before proceeding. Emergency service calls do include a premium, but catching frozen pipes early almost always costs less than dealing with burst pipe water damage, which can run into thousands of dollars for cleanup and repairs.
Yes, we offer comprehensive pipe insulation and preventative services tailored specifically to Winnetka’s climate challenges. After we handle your immediate frozen pipe issue, we can assess your entire plumbing system for vulnerable areas.
Common prevention strategies include adding insulation around pipes, sealing air leaks that let cold air reach plumbing, installing heat tape in problem areas, and adjusting your home’s heating patterns during extreme cold. We’ll also show you simple maintenance steps like letting faucets drip during the coldest nights and knowing where your main water shutoff is located. These preventative measures typically pay for themselves by avoiding just one emergency service call.
First, don’t panic, but do act quickly. Turn on the faucet connected to the suspected frozen pipe – if only a trickle comes out or nothing at all, you likely have a frozen pipe. Keep that faucet open so water can flow once the pipe thaws.
Next, locate your main water shutoff valve and be ready to turn it off if you hear any unusual sounds or see water where it shouldn’t be. Don’t attempt to thaw the pipes yourself with heat guns, blowtorches, or other high-heat devices. Call us immediately at the first sign of frozen pipes – early intervention prevents the much more expensive problem of burst pipes and water damage throughout your home.
