Hear From Our Customers
You wake up to no water pressure and the panic sets in. Frozen pipes don’t just inconvenience your morning routine—they’re ticking time bombs that can dump 250 gallons of water per day into your home once they burst.
Our emergency response stops that disaster before it starts. We locate the frozen section, apply professional thawing techniques, and restore your water flow without damaging your plumbing system.
Within hours, you’re back to normal water pressure, hot showers, and the peace of mind that comes from knowing your pipes won’t burst when temperatures drop again tonight.
We’ve been Chicago’s emergency plumbing solution since 2001, serving families throughout Cook and DuPage counties when winter strikes hardest. We understand how Willow Springs’ harsh winters—with temperatures dropping to 19°F—create the perfect conditions for frozen pipes.
Our licensed, bonded, and insured technicians carry specialized equipment designed specifically for Illinois winter emergencies. We’ve thawed thousands of frozen pipes across Chicagoland, preventing millions in water damage.
When your neighbors need emergency plumbing, they call us because we show up fast, fix it right, and stand behind our work with a full warranty.
First, we locate the exact frozen section using thermal detection equipment and assess whether your pipes have already sustained damage. This prevents us from wasting time on the wrong area while your emergency gets worse.
Next, we apply controlled electrical current through specialized cables attached to both ends of the frozen pipe. This method safely thaws ice from the inside out without shocking your plumbing system or causing thermal damage that leads to cracks.
Finally, we restore full water pressure gradually, test the entire system for leaks, and insulate vulnerable areas to prevent re-freezing. You get immediate relief plus protection against tomorrow’s cold snap.
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Our frozen pipe repair service includes immediate thawing, system testing, and preventative measures that keep your plumbing functional all winter long. We don’t just fix today’s problem—we prevent next week’s emergency.
Willow Springs homeowners face unique challenges with pipes running through unheated basements, crawl spaces, and along exterior walls that see the worst of our winter winds. We insulate these vulnerable areas and install heat tape where needed.
Every service call includes a comprehensive inspection to identify pipes at risk of freezing. We’ll show you exactly which areas need attention and provide upfront pricing for any additional protection your home needs to survive Illinois winters without plumbing disasters.
We typically arrive within 30-60 minutes of your call, even during severe weather conditions that make driving challenging. Our emergency response vehicles are equipped with specialized thawing equipment that can restore water flow in most residential situations within 1-2 hours.
The actual thawing time depends on how much of your pipe system is frozen and how long the pipes have been without flow. Simple frozen sections near fixtures thaw quickly, while main line freezes require more time and specialized electrical thawing equipment.
We work efficiently because we understand that frozen pipes become burst pipes, and burst pipes cause thousands of dollars in water damage. Speed matters, but we never rush the process in ways that could damage your plumbing system.
Willow Springs’ winter temperatures regularly drop below 32°F, with some nights reaching as low as 19°F. Pipes freeze when they’re exposed to these temperatures, especially in unheated areas like basements, crawl spaces, garages, and along exterior walls.
The most vulnerable pipes are those with inadequate insulation, pipes running through areas with air leaks, and outdoor spigots that weren’t properly winterized. Even pipes inside heated homes can freeze if they’re located in cabinets against exterior walls or in areas where cold air infiltrates.
Water expands as it freezes, creating tremendous pressure inside your pipes. This pressure eventually causes pipes to crack or burst, leading to flooding and expensive water damage that insurance doesn’t always cover if proper heating wasn’t maintained.
While you can attempt basic thawing with hair dryers or heating pads on exposed pipes, most frozen pipe situations in Willow Springs require professional equipment and expertise. DIY methods often fail because the frozen section isn’t where you think it is, or because the pipe has already sustained damage.
Professional thawing uses electrical current applied through specialized cables, which safely thaws pipes from the inside without damaging your plumbing system. This method works on pipes inside walls, underground, or in other inaccessible areas where hair dryers can’t reach.
More importantly, we can determine if your pipes have already cracked from freezing. Attempting to thaw damaged pipes yourself can cause immediate flooding. Our technicians test system integrity before restoring full water pressure, preventing costly water damage.
Emergency frozen pipe thawing typically costs between $200-$600 depending on the complexity of your situation, how many pipes are affected, and what time of day or night you need service. We provide upfront pricing before starting any work, so you know exactly what you’ll pay.
Simple thawing of accessible pipes costs less than complex situations involving main water lines or pipes inside walls. Additional services like pipe insulation, heat tape installation, or minor repairs are priced separately and only performed with your approval.
Consider that professional thawing costs far less than dealing with burst pipe damage, which averages $15,000 according to insurance industry data. We also offer preventative winterization services that cost much less than emergency calls and keep your pipes flowing all winter.
First, turn off your main water supply to prevent flooding if the pipes have already cracked. Even if you don’t see water, frozen pipes often sustain damage that becomes apparent once they thaw and water pressure returns.
Keep affected faucets open to allow steam and water to escape as the pipes thaw. Don’t use open flames, blowtorches, or other dangerous heating methods that can cause fires or damage your pipes. These methods often cause more problems than they solve.
Call us immediately for professional assessment and thawing. We can determine the extent of the freeze, whether your pipes have sustained damage, and safely restore your water flow without causing flooding or additional plumbing problems.
Proper insulation is your first line of defense against frozen pipes. We install pipe insulation in vulnerable areas like basements, crawl spaces, and along exterior walls. Heat tape provides additional protection for pipes in extremely cold areas.
Maintain consistent indoor temperatures, especially when traveling. Set your thermostat no lower than 55°F and open cabinet doors under sinks to allow warm air circulation around pipes. Disconnect and drain outdoor hoses before the first freeze.
During extreme cold snaps, let faucets drip slightly to keep water moving through your pipes. Moving water is much less likely to freeze than stagnant water. We also seal air leaks around pipes and install frost-free outdoor spigots that resist freezing.
