Hear From Our Customers
You wake up to frozen pipes and no water pressure. The temperature dropped to 15 degrees overnight, and now you’re facing a potential disaster that could flood your basement with hundreds of gallons of water.
We get your water flowing again within hours, not days. Our emergency thawing techniques safely restore pipe function while preventing the burst that causes thousands in damage. You avoid the nightmare of flooded basements, ruined belongings, and insurance headaches.
Most importantly, you get back to your normal routine instead of dealing with water extraction crews and contractors for weeks.
We’ve been protecting Chicago-area homes from plumbing emergencies since 2001. We know Melrose Park’s older housing stock and how brutal Illinois winters test every pipe in your home.
Our technicians live in the area and understand that when pipes freeze during a polar vortex, you need someone who shows up fast with the right equipment. We’re licensed, bonded, and insured because your home deserves professional protection.
While other companies charge extra for emergency calls, we believe fair pricing shouldn’t disappear when you need help most.
First, we locate the frozen section using professional diagnostic equipment. This prevents the guesswork that causes DIY disasters and burst pipes.
Next, we apply controlled heat using specialized thawing equipment. No hair dryers or space heaters that can damage pipes or start fires. Our gradual warming process safely melts ice blockages without creating dangerous pressure spikes.
Finally, we test water pressure throughout your system and inspect for potential damage. You get a complete assessment that identifies other vulnerable areas before they become your next emergency. We also provide prevention recommendations specific to your home’s layout and Melrose Park’s climate challenges.
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Our frozen pipe repair includes immediate damage assessment, professional thawing, and preventative solutions. You get 24/7 emergency response with technicians who arrive within an hour, not tomorrow morning.
Every service call includes pipe insulation recommendations, vulnerable area identification, and winterization advice specific to Melrose Park’s housing patterns. Many homes in the area have pipes running along exterior walls or through unheated basements that need special attention during Chicago’s harsh winters.
We also provide camera inspections to check for freeze damage you can’t see, plus emergency water shut-off assistance if pipes have already burst. Our goal is preventing the next emergency, not just fixing today’s problem.
We typically arrive within 30-60 minutes of your call, even during severe weather conditions. Our technicians live locally and keep emergency vehicles stocked with thawing equipment year-round.
Unlike companies that schedule you for the next business day, we understand that frozen pipes become burst pipes fast. Every hour you wait increases the risk of pipe failure and water damage. Our 24/7 response means real technicians answer your call at 3 AM, not an answering service that takes messages.
Professional thawing prevents the pipe bursts that DIY methods often cause. We use controlled heating equipment that gradually melts ice without creating dangerous pressure spikes.
Hair dryers, space heaters, and other common DIY approaches can overheat pipes, cause rapid expansion, or even start fires. We’ve seen too many emergency calls that started as simple frozen pipes but became major disasters because of improper thawing techniques. Our equipment and training prevent these costly mistakes.
Emergency thawing typically costs $200-500, depending on the location and severity of the freeze. Burst pipe repairs range from $500-2000, which is why fast professional thawing saves money.
We provide upfront pricing before starting work, even during emergencies. No surprise charges for nights, weekends, or holidays. The cost of professional thawing is always less than dealing with burst pipe damage, which averages $15,000 in water damage claims according to insurance companies.
Yes, through proper insulation, vulnerable area identification, and winterization techniques specific to your home. We provide comprehensive prevention assessments after every emergency call.
Many Melrose Park homes have pipes in crawl spaces, along exterior walls, or in unheated areas that need special protection during Illinois winters. We identify these vulnerable spots and recommend targeted solutions like pipe insulation, heat tape, or circulation improvements. Prevention costs much less than repeated emergency calls.
Turn off your main water supply if you suspect pipe damage, then locate your water meter and shut-off valve. Keep faucets open to relieve pressure and prevent additional freezing.
Don’t use open flames, hair dryers, or space heaters to thaw pipes yourself. These methods cause more burst pipes than they prevent. If water is already leaking, move belongings away from the area and take photos for insurance documentation. We’ll handle the safe thawing when we arrive.
Yes, severe weather is when you need us most. Our emergency vehicles are equipped for Chicago winters, and our technicians are trained to work safely in extreme conditions.
Blizzards and polar vortex events cause the most frozen pipe emergencies, which is exactly when other companies stop responding to calls. We understand that plumbing emergencies don’t wait for better weather. Our commitment to 24/7 service means we’re working when you need help most, not when it’s convenient.
